Overview
RETURN AND EXCHANGE POLICY
Last Updated: 7/20/2025
Thank you for shopping at www.updategifts.com
If, for any reason, you are not completely satisfied with a purchase, we invite You to review our Policy.
The following terms are applicable for any products that you purchased with us.
INTERPRETATION AND DEFINITIONS
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Exchange Policy:
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to My Site, accessible from www.updategifts.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
GENERAL RETURN POLICY
Product that are bought from the Physical Stores can be returned. All Items are eligible for return exempt the products that are: only parcel transport damadge only
You are always required to ship back the items by following the shipping instructions:
we need parcel opening video is must needed at clearly
EXCHANGE POLICY
Products can be exchanged for a different size or color variant, provided that such variant is available. Customers are allowed to exchange for items within 7 days. Exchanges exceeding 7 days will not be processed.
In order to be eligible for exchanges make sure that the following conditions are met:
- Product must be returned in its original packaging
- Product must include original tags (if applicable)
You are required to ship back the product if only couier shipment damadge product only,.
You are given the rights to exchange the item, Once. Provided that all conditions in Exchange Policy are met.
Unfortunately, products that were marked as a gift when purchased are not allowed to be Returned or Exchanged.
Unfortunately, products that were marked as a Bundle when purchased are not allowed to be Returned or Exchanged.
You will be updated on your Return Status through PHONE provided that contact information was provided.
Generated by the ReturnGO policy tool.